Training Tips

Disruptive Behaviour: Too Great A Cost

Healthcare organisations are learning that disruptive behaviour hurts morale, lowers productivity, and affects patient safety and satisfaction. So much so that the Joint Commission issued a Sentinel Level Alert outlining standards by which healthcare management must respond. » Read more

Snuff 'Em Out: Fire Safety

As you know, there are four classes of fires and each requires unique measures to contain. Class A fires for instance can be put out with pressurised water, foam, or multi-purpose dry chemical extinguishers. A Class B blaze, on the other hand, can be contained with carbon dioxide, ordinary dry chemical and multi-purpose dry chemical extinguishers. Make sure that you know how to choose and use the proper fire extinguisher. Needless to say, you must know where one is located. » Read more

HIPAA: To Tell or Not to Tell

Many healthcare professionals are unclear about the HIPAA rule. What does the HIPAA Privacy Rule require the average healthcare provider to do? This question can confuse healthcare staff, and it is imperative that they have a clear understanding of the HIPAA rule. » Read more